Return Policy
At qlyvor.xyz, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Returns
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging.
- Include the receipt or proof of purchase.
2. Timeframe for Returns
- You have 30 days from the date of purchase to initiate a return.
- Returns requested after this period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
- Perishable goods (e.g., food, flowers, newspapers).
- Downloadable software or digital products.
- Gift cards and sale items.
4. Process for Returns
- Step 1: Contact us at support@qlyvor.xyz with your order details and reason for return.
- Step 2: Wait for a confirmation email with return instructions.
- Step 3: Ship the item to the address provided in the email.
5. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved:
- Refunds will be processed to your original payment method.
- Please allow 5-10 business days for the refund to reflect in your account.
6. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- We recommend using a trackable shipping service to ensure delivery.
7. Exchanges
- We only replace items if they are defective or damaged.
- To request an exchange, email us at support@qlyvor.xyz with your order details.
8. Contact Us
If you have any questions about our Return Policy, please contact us:
- Email: [admin@qlyvor.xyz]
phone:+17012829392
address:W3JM+RG Fargo, North Dakota, United States